sunnuntai 29. elokuuta 2010

Baking the line of tools

Where to draw the line between Nukom capabilities and the
3rd party and Windows/UNIX/Linux internal tools' mechanisms? There are thousands
and thousands of helper programs available for each of these operating systems.

NUKOM system helps supporting decisions and cost cutting, in good ITIL tradition.

- ticket database and workflow (first console based)
- downtime cause analysis
- A: license transition warnings (when user counts soon exceeded)
- taking account the delivery times of components in different

- the nukom helps a system admin by containing a database of
information technology equipment, and knowing their
compatibility (to an extent)
- often knowledge is passed as verbal communications from
admin to admin in Web-based discussion threads, but
the risk there is:

a) misunderstanding the advice
b) there's often a significant cost factor due to searching
c) the quality of advice is related to the quality of
the "situation description" that the admin can provide
- this description is part of data security also, so
the company is exposing its details out to a large

are meant to help in housekeeping chores to the operating
system humming, clean, optimized. These are very useful, but
the pay for these might add up to say 200 x $15 or
$3000 for an administrator.

That is quite a lot of dough
in addition to the 200-400 price tag on Windows itself.

Often admins do not know this beforehand. They buy an operating
system based on the features and promises made in brochures, which
fail to mention that there's more to it that you need to spend
to get a good system.

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